Quality Louisiana restaurant management strategies by Jon Purvis? Train employees to expect the unexpected: “The customer is always right” is a classic phrase that is commonly thrown around in the restaurant business. But, depending on your customer’s demeanor, it can certainly be easier said than done. Your diners provide the revenue your eatery needs to stay afloat, so it’s important to do everything you can (within reason) to ensure they have a positive experience. Make sure all of your staff know how to respond when someone asks about menu modifications for dietary restrictions. They should also know what to do in response to angry or out-of-line customers (alert the on-duty manager), and people who show up to your restaurant 10 minutes before you’re about to close (seat them and let the kitchen know how many people are in the party). Restaurant managers have to handle it all, so the more you prepare your team for a variety of scenarios, the better.

Jon Purvis restaurant success recommendations : Staff management – hiring, training, and keeping your team motivated. Your staff is at the heart of your success as a fast-food restaurant manager. Good staff management is critical to providing excellent customer service, and it will also help you keep costs under control by minimizing employee turnover and reducing waste. Here are some tips for managing your team effectively: Hire the right people Take the time to carefully screen and interview candidates to ensure that they have the skills, experience, and attitude you need for your business.

So, you don’t have money or time to waste. If you’re going to make sure your restaurant thrives, you need to learn how to be a better restaurant manager now. And you need to become resilient, agile, and capable of leading your staff to become the same. You know that the ongoing pandemic has been stressful for everyone. And that added stress is one of the main reasons why many restaurants across the country are finding it hard to hire and retain new staff. So, first things first, you need to make your restaurant an attractive place to work. Because you can’t really be productive or make more revenue if you’re short-staffed, can you? And, for that, flexibility is key. But what do we mean?

Keep your restaurant clean and presentable. This is important for both customers and employees. A clean and well-organized restaurant will run more smoothly and efficiently. Manage your finances carefully. Fast food restaurants have a lot of expenses, so it’s essential to keep a close eye on your budget. Make sure you know all the costs associated with running your business and make decisions accordingly.

We know what you’re thinking: Manual inventory is traditionally time-consuming. Luckily, advances in tech mean there are inventory management solutions that automate the process, which saves serious time and increases margins to boot. If you’re in a state that permits hosting happy hours, this can be a prime opportunity for your restaurant to bring in additional sales. Happy hours, which typically fall on weekdays between 4-7 p.m., are ideal for people who are getting off of work and looking to meet up with coworkers or friends for a quick drink before heading home. Come up with a few easy-to-make drinks and appetizers that are discounted to entice customers, like half-off nachos or $5 margaritas. You can even go as far as to create full happy hour menus.